Video Softphone solution for your PC or notebook

IP softphone is a software application that runs on your PC or notebook. In call centres it provides an easy to use and lower cost alternative to a convention handset and headset set-up. Consideration is needed on how to manage call flows and voicemail as unlike a conventional handset, an IP Softphone will only ring when the software is logged in.

For tele-workers and workers on the move the Avaya IP Office IP Softphone enables the user to have all of the functionality and connectivity of the office phone system in their home, or indeed anywhere they have an internet connection. With calls being passed securely via the internet, call costs are minimised as they are still being placed by the Avaya IP office phone system and not through expensive mobile phone connections. Video capabilities complete the package