Phone System Support Agreements

Ask yourself the question. Is your phone system one of your business mission critical applications?

• Is it important that the company that services your phone system carries spare parts locally (close at hand)?
• Is it important that the engineers who work on your system are accredited by the manufacturer, and that the accreditation is regularly reviewed?
• And when you have an incident, is it important that your call is answered any time of day? And prompt onsite technical help availabillity?

If yes, then for Business Continuity, you should have a Service Level Agreement with GlobalTalk. Complete Support for your business

GlobalTalk provides Service Level Agreements for all Samsung, Avaya and Cisco Telephony Products.

The main elements of the Phone System Support Agreement are:

• Hardware Replacement - same day
• Guaranteed contracted response times
• Software Upgrades / Updates
• Access to Fully Accredited Technical staff
• 24/7 access to our Technical Help Desk
• Account Management
• Regular system back ups

Contact us to discuss or organise a quote.

Links

• Home
• Phone Systems
• Phone System Services
• Phone System Specials
• http://www.globaltalk.com.au/phone-system/
• http://www.globaltalk.com.au/
• http://www.globaltalk.com.au/samsung-officeserv-ip-phones-service-sales-support/