Phone System Training Australia Wide

With the introduction of new technologies and applications, GlobalTalk understands the importance of training staff to reap the benefits and maximise productivity. Our Account Managers will tailor training sessions for your staff based on your unique business and the goals outlined in the project kick-off. We generally appoint a Systems Administrator (from your organisation), who is trained to a higher level of competency, and provides in-house expertise at all times. All staff will also receive User Guides and access to our online support. You will also have access to our 24/7 Help Desk for any assistance. And for new staff requiring phone training, we can either come out onsite or train them via the internet (video and audio conferencing)

Phone System Training can be tailored for:

• Phone System Programming - Self Admiinistration
• Handset use & Administration
• Voicemail use & Administration
• Soft Phones, Operator Consoles, CTI
• Call Centre
• All Phone System Applications

Phone System Training can be:

• Group Training sessions
• One-on-One Training
• Web Based Training
• Train the Trainer
• Policy and Procedure Documents for your business

Refresher training is also provided on request, contact us.

Phone System Training:

• Samsung OfficeServ 7000 series, Samsung OfficeServ 7030, Samsung OfficeServ 7100, Samsung OfficeServ 7200s, Samsung OfficeServ 7200, Samsung OfficeServ 7400, Samsung DX, Samsung DCS
• Avaya IP Office All Models
• Cisco UC 500, UC Manager Express, UC Manager

 Useful Links

• Phone User Guides
• Frequently Asked Questions
• http://www.globaltalk.com.au