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Samsung OfficeServ Voicemail and Messaging

The Samsung range of voicemail solutions provides advanced call processing features such as voicemail, auto attendant, fax messaging and unified messaging to make your business more efficient.

Samsung voicemail is simple to use and puts the user in control. At the touch of a button each user can, for example, record their own personal greeting; screen calls choosing to answer them; record and send messages to a group; and record personal reminders or even conversations. Samsung voicemail also brings you the benefits of fax messaging - a powerful tool that allows you to store faxed documents for you to access when required, and even direct them anywhere in the world.

Samsung Unified Messaging System UMS

Imagine the efficiency and productivity of customizing how voicemails, email messages, and fax messages are created, sent, received, tracked, synchronised, and archived – all from one central location.More

Samsung Email Gateway Voicemail and Fax direct to your PC inbox

The Samsung Email Gateway gives you the ultimate tool to access and manage all your business messages - voicemail, faxes and emails - from your PC inbox.

New voicemail messages and faxes will appear in your inbox, and are easily identified by the subject field of the email and the Caller Identification Number, (if available) for instance 'Voice message from Number 8880 8880' or

Fax message from Number 9685 0299'. Simply click on the message to open the email. The email message provides summary information, including time and date the message was received, and presents the voicemail or fax as an attachment, (WAV or TIF files).

With Samsung Email Gateway, your staff can simply access and manage voice, email and fax messages all from their PC inbox, using great features like:

  • Conveniently forward voice and fax messages via email
  • Viewing fax attachments on-screen
  • Use standard inbox features to save the voicemail and fax messages for later reference
  • Access your office voicemail and fax messages on your PC whenever, wherever you are

5 x FREE Email Gateway Licenses are provided with every OfficerServ Phone System

Samsung Embedded Voicemail System

  • Is designed for the Samsung OfficeServ 7030, 7100 & 7200s phone systems. 
  • Provides voicemail mailboxes for all users
  • Provides 11 hours recording time on the Samsung OfficeServ 7030
  • Provides 4 ports on the Samsung OfficeServ 7030 & 7100 phone systems
  • 60 hours recording time on Samsung OfficeServ 7100 & 7200s phone systems
  • Max 6 ports on the Samsung OfficeServ 7200s phone system
  • Can work with Samsung email gateway
  • Max of 2 Fax ports on embedded voicemail

Useful Links

Samsung OfficeServ Voicemail range 

Voicemail Products Embedded Voicemail   Samsung SVMi-20e 

IP Unified Messaging UMS
OfficeServ phone system model 7030, 7100 & 7200s 7200 & 7400 7200 & 7400
Max Storage Hours
  • 11 hours  7030
  • 60 hours  7100
  • 60 hours 7200s
 140 400
Max Ports
  • 4 ports 7030/7100
  • 6 ports 7200s
 20
  • 32 ports  7200
  • 128 ports 7400
Email Gateway voice yes yes yes
Email Gateway Fax no yes yes
Fax Detection no yes yes
Max Fax Ports 2 2
  • 2 (MGI 16)
  • 8 (MGI 64)
Audio Text no yes yes
Unified Messaging no no yes
Text to Speech no no yes

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